Terms & Conditions
Preliminary
This website is owned by: VEVO Lighting Limited (hereinafter, “VEVO”).
– Address: 16c Ghyll Way, Airedale Business Centre, Skipton, North Yorkshire, BD23 2DD
– Company Registration Number • 13798396.
It is the user’s responsibility (hereinafter, the “User”) to be familiar with the General Terms and Conditions of Sale (hereinafter, the “GENERAL TERMS AND CONDITIONS OF SALE”) in force at the time of purchase.
By accepting these conditions, the User declares to be of legal age and with sufficient legal standing to be bound by these GENERAL TERMS AND CONDITIONS OF SALE.
Please check the product information carefully for specific conditions of sale. These GENERAL TERMS AND CONDITIONS OF SALE may be supplemented or modified by specific clauses or conditions indicated on certain products, particularly with regard to the right of withdrawal, exchanges or refunds.
VEVO may modify these GENERAL TERMS AND CONDITIONS OF SALE at any time. Any possible modifications will in no case affect purchases that have been made prior to the entry into force of the modifications, which will in any case be governed by the GENERAL TERMS AND CONDITIONS OF SALE in force at the time of making the purchase.
These GENERAL TERMS AND CONDITIONS OF SALE may be saved and reproduced at any time by the User using the options provided by the Internet browser and they must be read and accepted before finalising the purchase.
User Registration
It is not necessary to register as a user on the website (vevo.lighting) in order to purchase VEVO products online. Purchases can be made without registration.
Registration as a user is free of charge and must be completed through the “Register” tab on the website itself. At the end of the registration process, the User will receive an e-mail at the e-mail address provided, confirming that the process has been completed correctly.
The User will be able to access the section for registered users with their User name and password (or by the means that VEVO provides in each case to identify and authenticate Users). The User can find relevant information on their profile, such as previous orders or the delivery address provided.
The User may unsubscribe at any time by sending an e-mail to the following address: hello@vevo.lighting.
Offers and Quotes
Offers or purchase proposals communicated online are valid for the period of time specified by VEVO, or failing this, for as long as they remain accessible to recipients. This does not affect the provisions set out in specific legislation.
Individual Quotations offered by VEVO are applicable for 14 days.
Purchasing Process
The purchasing process consists of the following steps:
(i) Product selection: Browse our site and click the “Add to Cart” button each time you wish to add a product to the shopping cart. The shopping cart contains the name of the selected product, the quantity and the price.
(ii) Start the purchase process: To start the purchasing process click on the “Proceed to checkout” button.
(iii) Filling in the purchase details: Before selecting the payment method, you must fill in the details of your purchase and correct any errors made when entering them. Once you have verified your details, confirm your order.
(iv) Selecting the payment method: Select your preferred payment method, accept the GENERAL TERMS AND CONDITIONS OF SALE by ticking the corresponding box, and click on the “Finalise order” button. At this point, the purchasing contract will be completed for all purposes.
(v) Purchase confirmation: Once we receive your acceptance, VEVO will issue an on-screen confirmation which you can save, containing the following information:
– Order number
– Date of order
– Summary of the products included in the purchase
In any case, VEVO will issue a purchase confirmation by e-mail within 24 hours of receipt of the purchase order.
At any point in the purchase process you can consult these GENERAL TERMS AND CONDITIONS OF SALE, as well as the final price of the selected products.
Once the purchase has been confirmed, the customer may not alter or cancel the order except in the cases provided for by law or in these GENERAL TERMS AND CONDITIONS OF SALE.
Price, Taxes and Shipping Costs
All prices indicated on the website are in pounds stirling and include taxes. This does not affect the fact that the purchase of products from another country may incur the corresponding taxes and/or duties. VEVO will withhold the final amount of the order using the bank details entered by the User on the website,
At the end of the purchasing process, the User must choose the desired shipping method. The shipping costs will be detailed at the end of the purchasing process and will be paid in full by the User.
Prior to the acceptance of the order, the User will be informed of the full final price of the order, including a breakdown, where applicable, of the amount of any extra costs or discounts applied, as well as shipping costs, taxes, duties, and other additional services.
Product prices may vary at any time depending on VEVO’s pricing policy. Products purchased will be invoiced at the price published at the time of purchase.
Payment
Users may pay the price of the products purchased by any of the following means:
a) By debit or credit cards via Stripe
Payment of the user’s order is performed in real time through the website via Stripe payment gateway once it has been verified that all the data provided is correct.
b) By bank transfer
Corporate purchasing can be completed via bank transfer. Please contact VEVO prior to arrange Purchase Order.
Invoice
The User hereby accepts that VEVO will send a proof of purchase by e-mail to the address provided by the User. Furthermore, the User may request a copy of the invoice in paper format at any time by emailing hello@vevo.lighting.
VEVO also enables users the possibility of downloading the invoice from the “My Orders” section in the User’s personal account section. To do this, users should select the order for which the invoice is required, and click on the “Download Invoice” button.
If you have placed an order as a guest and therefore do not have a personal account, you will need to create a new account with the same e-mail address used to place the order, and then follow the steps detailed above.